Frequently Asked Questions (FAQ)
This FAQ page is designed to provide clarity and insights about our exquisite collection of handmade Oriental and Persian rugs at Pure Rug. Here, you'll find answers to common questions regarding our products, care instructions, and other general inquiries that can help you make informed decisions. Our aim is to ensure that you feel confident and well-informed when purchasing your perfect rug.
Understanding Persian Rugs
Persian rugs are renowned for their intricate designs, vibrant colours, and exceptional craftsmanship. Each rug tells a story, reflecting the culture and heritage of its origin. When buying a Persian rug from Pure Rug, you can rest assured that you're acquiring a piece of art that will last a lifetime. Our dedicated team ensures that every rug we offer is sourced ethically and crafted to the highest standards. We take pride in offering a variety of styles, sizes, and patterns to suit your unique taste and home decor. If you have any questions about the history or authenticity of our rugs, feel free to reach out—we're here to help!
Caring for Your Rug
Proper care of your Persian rug is essential to maintain its beauty and longevity. Regular vacuuming is recommended to remove dust and debris, while spot cleaning should be done immediately on any spills. We advise avoiding excessive exposure to direct sunlight, as this can fade the vibrant colours over time. Additionally, professional cleaning every few years will help preserve the integrity of the fibres and patterns. Our product pages include specific care instructions tailored to each rug, ensuring you have all the necessary guidance to keep your investment in pristine condition. Should you have further questions about care techniques, don’t hesitate to get in touch with us!
Common Questions Answered
We understand that purchasing a rug is a significant decision, and you may have many questions before making a choice. Some of the most common inquiries include shipping options, return policies, and delivery times. At Pure Rug, we offer reliable delivery services to ensure your rug arrives safely at your doorstep. We also have a straightforward return policy, allowing you to shop with confidence. For detailed information regarding our FAQs, please refer to the product pages or contact us directly. We are committed to providing excellent customer service and are here to address any concerns you might have.
Get in Touch with Us
If you have any further questions or need assistance, don't hesitate to contact our friendly team. We're here to help you find the perfect rug for your home!